The goal for Okuhle Beauty, was for them to be able to set bookings for clients without having the client walk into the salon, no matter the time, this creates a paperless environment with less phone-time. To reduce no-shows, should a client not show up. Allow for them to get valuable insight about your business, to focus on creating offers your customers want the most–and grow your business by doing so.
Web Application Development
The Background Story
Okuhle Beauty provides diverse services in the beauty and wellness industry, ensuring that their clients experience exceptional service making them their go to for all beauty and wellness products. They even offer tutoring lessons, schedule private one-on-one to group makeup application sessions where tips and tricks shared will help boost the day-to-day look.
We helped Okuhle Beauty to move from that paperless environment in an instant. Minimize their workload, ensuring that these bookings can only be made when there is availability. Create automated replies for confirmations of bookings, after all a good booking system should do this.
Got their contact list into one database, so that all their clients are structured to that contact list. We simply provide the best customer service, to keep the client happy and their clients as well!
What an awesome team to have worked with. Their level of skill, professionalism, attention to detail and client relationship is the real deal. They have not only met my expectations but they truly exceeded it. They are well knowledgeable with their art and skill, know the latest trends and do a very fine job in advising on what is best for their clients. They took the time to get to know me personally as well as my business.